Catalis Blog
The Catalis Blog provides detailed insights into government industry solutions, highlighting how connected workflows, centralized records, secure software, and modern payment technologies enhance tax operations, compliance, service capacity, and financial planning amid challenges like workforce turnover and increasing service demands.
Government Industry Insights
Tax Operations That Withstand Workforce Turnover
Robert Jaquillard
May 29, 2026
Workforce turnover can make it harder for Tax offices to maintain continuity. In this blog, see how connected workflows, centralized records, and property tax collection software help reduce knowledge loss and support smoother staff transitions.
Secure Diversion Program Software for Compliance and Data Protection
Eileen Marin
May 28, 2026
Secure diversion program software helps agencies protect sensitive participant information while strengthening compliance controls and operational oversight. In this blog, learn how centralized records, role-based access, audit trails, and secure workflows help agencies reduce risk and support collaboration.
Payment Solutions for Unemployment Insurance Programs
Mark Mayfield
May 27, 2026
Modern payment technology is reshaping how state UI agencies collect employer taxes and recover overpayments. This blog explores how digital payment channels, automated reconciliation, and real-time reporting can accelerate collections, reduce administrative burden, and support long-term trust fund solvency.
Modernizing 311 Without Expanding Staff
Zach Claussen
May 27, 2026
Local governments are being asked to manage more service requests with the same staffing levels. This blog explores how 311 workflow automation, better routing, and stronger visibility help teams improve service capacity without expanding staff.
Tax Payment Data as a Financial Insight Tool
Robert Jaquillard
May 22, 2026
Tax payment data can reveal more than transaction history. This blog explores how billing, collections, reconciliation, and payment activity help governments identify trends, improve oversight, evaluate policy decisions, and support stronger financial planning through a connected local government property tax management system.
Connected Diversion Software for Referral and Case Tracking
Eileen Marin
May 21, 2026
Integrated diversion program management software helps courts, providers, and supervision teams centralize referrals, improve compliance visibility, and strengthen communication. In this blog, explore how connected diversion case management systems support more coordinated programs focused on participant success and community outcomes.
Designing 311 Software Around Real Municipal Workflows
Zach Claussen
May 20, 2026
Effective 311 software should reflect how local government teams actually work. This blog explores how 311 workflow management software designed around real municipal workflows helps agencies reduce friction, improve adoption, and support more consistent service delivery.
Government Tax Billing Software for Audit-Ready Operations
Robert Jaquillard
May 15, 2026
Audit readiness depends on more than periodic preparation. In this blog, learn how government tax billing software helps Tax offices strengthen documentation, improve reporting consistency, reduce manual workload, and support compliance through more connected daily operations.
How Diversion Program Analytics Software Helps Courts Measure Outcomes
Eileen Marin
May 14, 2026
Justice agencies are increasingly expected to demonstrate the effectiveness of diversion programs with measurable outcomes and reliable reporting. In this blog, learn how diversion program analytics software helps courts improve visibility, strengthen compliance tracking, support operational oversight, and make more informed decisions through real-time reporting and analytics.
311 Works Best When It’s Connected
Zach Claussen
May 13, 2026
Connected municipal 311 software helps local governments improve coordination, reduce operational friction, and resolve service requests more efficiently. In this blog, see how integrating 311 with GIS, asset management, permitting, and other operational systems gives staff better context and creates faster, more consistent service delivery workflows.
Modern Tax Workflows Reduce Revenue Leakage
Robert Jaquillard
May 8, 2026
Revenue leakage in tax operations often begins with small workflow gaps that delay updates, weaken visibility, and make collections harder to manage. This blog explores how modern Tax workflows help governments improve control, reduce manual effort, and support more complete collections.
Automated Diversion for Stronger Participant Outcomes
Eileen Marin
May 7, 2026
Automation is transforming diversion programs by reducing manual workloads, improving communication, and supporting participant compliance. Discover how structured workflows and automated tools help justice agencies streamline operations, enhance coordination, and drive better outcomes from intake through completion.
Related
Catalis Guided Tours
Catalis Guided Tours offers interactive, self-guided product tours showcasing how their software solutions—such as Payment Solutions, Computer Assisted Mass Appraisal (CAMA), and Tax Billing & Collections—help state, provincial, and local governments streamline processes, improve accuracy, and enhance citizen engagement through unified, easy-to-use platforms tailored for the public sector.
Public Works Efficiency with Citizen Request Management
The article discusses how public works departments can enhance efficiency and responsiveness by replacing outdated manual systems with integrated citizen request management software, government CRM, and 311 platforms that enable centralized, automated workflows, real-time GIS mapping, mobile field access, and multi-department coordination to streamline infrastructure maintenance and improve service delivery to residents.
In the News | Catalis
Catalis, a leading North American government software provider, recently announced multiple partnerships and product launches including a GIS-property assessment integration with CAI Technologies, expansion of digital tax payments in Wisconsin, modernization projects in San Mateo, Lea County, and Hardee County, the appointment of Lisa Hasen as CMO, support for Washington’s Unified Payment program, and the transition of MEFA’s U.Plan prepaid tuition program to a new Catalis-powered online platform.
Integrated Citizen Request Management Software
Integrated citizen request management software centralizes and automates municipal service requests across departments, breaking down silos to unify workflows, improve accountability, speed up issue resolution, and create a more connected, citizen-focused government.
Future-Proofing Government with Citizen Request Management
The article emphasizes that modern, cloud-based citizen request management software enables local governments to future-proof their operations by providing scalable, flexible, and integrated 311 service platforms that support multi-department collaboration, hybrid citizen access, real-time performance tracking, and enhanced transparency to effectively meet evolving community needs and digital service expectations.
Mapping Service Requests with GIS-Integrated CRM Tools
Integrating GIS mapping with government CRM and 311 service request platforms enables local governments to visualize and analyze spatial patterns of community service needs—such as potholes, streetlight outages, and graffiti—helping them identify hotspots, underserved areas, seasonal trends, and equity gaps to make smarter, data-driven decisions and improve resource allocation.