Catalis Portfolio
Between March and June 2026, Catalis announced multiple government technology initiatives including launching economic development dashboards in Tempe, AZ, deploying the Request311 CRM platform in San Ramon and San Mateo, CA, partnering with CAI Technologies to integrate GIS with property assessment software, expanding digital tax payment systems across nine Wisconsin counties, modernizing property assessment in Lea County, NM, and appointing Lisa Hasen as Chief Marketing Officer to drive growth.
Government Industry Insights
City of Tempe, AZ Launches City Economic Development Dashboard
June 2, 2026
New Digital Platform to Provide Key Data to Support Business Investment and Economic Growth. Tempe, AZ— Catalis announced that the City of Tempe, AZ has launched a new digital platform to provide key data supporting business investment and economic growth.
City of San Ramon Selects Catalis Request311 for New CRM and 311 Platform
June 1, 2026
Modern System Upgrade to Support Resident Service Delivery. Catalis has announced that the City of San Ramon, California, has selected Catalis Request311 as its new CRM and 311 platform.
Catalis and CAI Technologies Partner to Connect GIS and Property Assessment
May 7, 2026
AxisGIS Integration with Catalis AP5 Expands Mapping and Spatial Analysis for Assessors. Catalis has announced a new partnership with CAI Technologies to connect AxisGIS with Catalis AP5, its computer-assisted mass appraisal system.
City of San Mateo, CA Modernizes Service Delivery with Launch of Catalis Request311
May 6, 2026
New Digital Request Channel Improves Visibility for Residents and Coordination for Staff. Catalis announced the launch of Catalis Request311 in the City of San Mateo, CA.
Catalis Expands Digital Tax Payments Across Nine Wisconsin Counties
March 26, 2026
240 Municipalities Launch Modern Online Tax Payment System. Catalis, a leading provider of government technology solutions, announced the deployment of digital tax payment systems across nine Wisconsin counties.
Lea County, NM Partners with Catalis to Modernize Property Assessment System
March 19, 2026
Catalis Continues Expansion Across New Mexico. Catalis announced that Lea County, NM has selected Catalis as its partner to modernize the property assessment system.
Catalis Appoints Lisa Hasen as Chief Marketing Officer
March 12, 2026
Growth-focused marketing executive brings deep expertise in brand strategy, demand generation, and market leadership. Catalis announced the appointment of Lisa Hasen as Chief Marketing Officer.
Catalis Announces New Model to Support Expansion of Washington’s Acclaimed Unified Payment (UP) Program
March 10, 2026
Innovative Court Program Enables Participants to Avoid Collections and Stay in Driver’s License Compliance. Catalis announced a new model to support the expansion of Washington’s Unified Payment (UP) Program.
Hardee County, FL Modernizes Citizen Engagement with Catalis Request311 Solution
March 5, 2026
Online Request Management Provides Residents Real-Time Transparency and More Efficient Response. Catalis announced the deployment of Catalis Request311 in Hardee County, FL.
A Year of Meaningful Progress
March 1, 2026
What Reducing Friction Really Looks like in Gov Tech. In government technology, progress isn’t measured by how many features ship in a year. It’s measured by how much easier the work becomes. In 2025, Catalis made meaningful progress in reducing friction for government clients.
MEFA Announces Transition of U.Plan Prepaid Tuition Program to New Online Platform Powered by Catalis
February 17, 2026
MEFA announced that its prepaid tuition program, the U.Plan, will transition to a new platform powered by Catalis, an integrated payments and technology provider.
Request311 Catalis Assistant
February 10, 2026
What It Is: AI-Assisted Service Request Intake. Catalis Assistant is an AI-assisted intake tool embedded directly in the Request311 citizen portal. It helps residents describe issues in plain language and guides them to the appropriate service request category.
Catalis solutions. Modernizing governments across North America.
Related
Mobile-First Citizen Request Management for Governments
The article emphasizes that mobile-first citizen request management software enables governments to provide accessible, equitable, and convenient 24/7 services through mobile apps and portals—featuring multilingual support, ADA compliance, self-service options, real-time notifications, and interactive maps—thereby modernizing municipal service delivery to meet the expectations of a digitally native population.
Integrated Citizen Request Management Software
Integrated citizen request management software centralizes and automates municipal service requests across departments, breaking down silos to unify workflows, improve accountability, speed up issue resolution, and create a more connected, citizen-focused government.
Future-Proofing Government with Citizen Request Management
The article emphasizes that modern, cloud-based citizen request management software enables local governments to future-proof their operations by providing scalable, flexible, and integrated 311 service platforms that support multi-department collaboration, hybrid citizen access, real-time performance tracking, and enhanced transparency to effectively meet evolving community needs and digital service expectations.
Inclusive Citizen Request Management
Inclusive citizen request management software enhances local government accessibility by integrating mobile-first design, multilingual support, ADA-compliant features, offline access via call centers, plain language communication, and multi-channel notifications to ensure all residents can easily report, track, and engage with municipal services regardless of language, ability, or digital access.
Community Trust with Citizen Request Management Software
Modern citizen request management software enhances municipal transparency and accountability by enabling real-time tracking, proactive communication, open-data access, and self-service options for residents, thereby strengthening community trust and civic engagement.
Citizen Request311 solution from Catalis
Catalis' Citizen Request311 is a cloud-based 311/CRM solution designed for municipalities of all sizes that streamlines public service request management through an intuitive interface, intelligent task routing, real-time updates, automation tools, and features like customizable views, interactive issue maps, bulk editing, and knowledge base access, enhancing transparency, accountability, and citizen engagement as demonstrated by Evanston's platform upgrade.