Client Support
The document provides detailed client support contact information for Catalis Brands, including specific phone numbers, email addresses, and customer portal links for various product categories such as Courts & Land Records (with individual support emails for products like Icon, TurboCourt, and Taxsmart), Payments (covering products like nCourt and Bill2Pay), Public Works & Citizen Engagement (including CMMS and ERP products), and Regulatory & Compliance services.
Customer Support for Catalis Brands
If you are an existing client and need support for a product, use the information below to get contact details for the correct support team.
Courts & Land Records
- Submit a Ticket:
- Support Contact: 770-779-1200
- Product Support Emails:
- Icon (CMS360, Case Management, eFiling, & Jury): [email protected]
- Catalis Official Records: [email protected]
- New Vision: [email protected]
- AutoMon (Caseload Explorer, AIMS, PSRS, & Practice Manager): [email protected]
- TurboCourt: [email protected]
- Benchmark: [email protected]
- Landmark: [email protected]
- Jurymark: [email protected]
- Taxsmart: [email protected]
- Axia: [email protected]
- Excise: [email protected]
- Syscon & pSearch: [email protected]
- Warrant Now: [email protected]
- Matterhorn: [email protected]
Payments
- Customer Portal: CLICK HERE
- Support Contact: 877-352-8560
- Email: [email protected]
- Products:
- nCourt
- Value Payment Systems
- FivePoint Payments
- Sturgis
- Bill2Pay
- Point-of-sale Devices
Public Works & Citizen Engagement
- Customer Portal: CLICK HERE
- Support Contacts:
- 855-898-6864 (Canada)
- 888-878-3006 (US)
- Email: [email protected]
- Products:
- CMMS
- Request Management Enterprise
- Inventory Management
- Work Order Management
- Infrastructure Management
- GIS WebMap
- Permitting & Licensing Management
- Enterprise Resource Planning – ERP
- Website Management:
- Websites
- Meeting Management
- Mass Notifications
- Economic Development Dashboard
- CMMS
Regulatory & Compliance
- Customer Portal: CLICK HERE
- Support Contact: [email protected]
- Products:
- Unemployment Insurance Solutions
- College Savings
- Regulatory Financial Service Compliance (RFSC)
- Deferred Presentment Program (DPP) and Check Cashing Database
- Anti-Predatory Lending Database (APLD)
- Medical Marijuana Card Program (MMCP)
Tax & CAMA
- Customer Portal: CLICK HERE
- Support Contact: 800-527-9991
- Email: [email protected]
- GovTech Services: 888-304-5989
- Products:
- Axiomatic/Property Tax Oversight
- CAMAlot
- Catalis NY
- Catalis Tax
- CSRA
- eGov
- Escrow Payment Management
- LandNav
- Market Drive
- PAS
- Patriot
- PCI
Learn more about the Catalis solutions that are modernizing governments across North America.