Manage unemployment insurance with Catalis
Catalis offers a cloud-based, end-to-end unemployment insurance fraud detection and issue management platform that automates identity proofing, streamlines workflows, detects fictitious employer fraud, integrates easily with scheduling systems, and provides real-time data and customizable reporting to help workforce agencies improve efficiency, accuracy, and fraud prevention.
Modernized Unemployment Benefit Platform
Prevent and Detect Identity-Based Fraud
Workforce agencies often face challenges such as fraud attempts, persistent backlogs, and overburdened staff. Catalis offers an end-to-end identity proofing and issue management system to help agencies reinvent workflows with fully automated processes.
Product Overview
Catalis Unemployment Insurance (UI) Fraud Detection assists state agencies in streamlining fraud detection with an intuitive interface designed for investigative teams. The platform aims to improve efficiency, accuracy, and fraud prevention by making it easy to manage cases, review claims, and detect fraud through organized workflows and real-time insights.
Fictitious Employer Fraud Detection is a key capability, enabling agencies to identify and investigate false employer schemes more quickly and accurately, while streamlining workflows and protecting public resources.
SaaS Solutions
- Benefit from scalability, accessibility, enhanced security, and cost-effectiveness of the cloud.
Fact Finding Automation
- Automate much of the clerical work involved in collecting information from employers and claimants.
Timely Determinations
- Increase efficiency through automation and improve issue-closing metrics.
Flexible Workflow
- The system automatically adds and updates workflows to keep processes current.
Easy Scheduling System Integration
- Modular architecture allows for easy integration between issue management software and SWA scheduling systems.
Features for Modern Government
Cloud-Based Workers’ Software
- Upload related artifacts and evidence to support issue resolution via cloud-based software.
Real-Time Data
- The solution provides real-time updates to workflow processes and reporting details for accurate data.
Issue Tracking & Reporting
- Review all issue information in one place and extract customizable reports that comply with federal and state reporting requirements.
Complete ID Verification
- Comprehensive ID verification helps agencies actively prevent identity theft.
Contact
Catalis welcomes inquiries about new projects, big or small. Contact forms are available for municipal project needs.
Learn more about Catalis solutions that are modernizing governments across North America.
Related
UI Modernization Policy Playbook: Funding, Governance, and Tiger Teams
The UI Modernization Policy Playbook emphasizes that beyond technology, effective unemployment insurance reform requires robust policy frameworks, innovative funding strategies, and governance models, drawing on lessons from pandemic-era Tiger Teams which revealed systemic operational weaknesses and highlighted scalable best practices like integrated software solutions, automated fact-finding, and transparent decisioning systems to enhance claimant communication, reduce delays, and improve trust in state UI systems.
Delaware Labor Department Launches Best-in-Class Adjudication Software by Catalis
The Delaware Department of Labor, in partnership with Catalis, has implemented Resolve, a modular, best-in-class unemployment insurance adjudication software that automates fraud detection, streamlines claimant and employer outreach, supports all UI issue types, reduces manual paperwork, and enhances staff productivity and the overall claimant experience.
UI Adjudication in Crisis: States Must Update Unemployment Systems Now
The article highlights the urgent need for states to modernize their outdated unemployment insurance adjudication systems, which have been overwhelmed by surging claims, fraud, and equity issues exposed during the pandemic, emphasizing that scalable, integrated, and user-friendly technology solutions are essential to prevent backlogs and ensure timely benefits for vulnerable populations amid diminishing federal funding.
UI Essentials: Identity Verification, AI Fraud Detection & API-First Design
The article emphasizes that modernizing Unemployment Insurance adjudication requires a technology foundation featuring robust digital identity verification using multifactor authentication and biometrics, AI-driven fraud detection to prevent massive pandemic-era losses, and API-first architectures to replace outdated systems, thereby creating a secure, accessible, and adaptable UI benefits platform that builds claimant trust and ensures equitable, efficient case processing.
Wyoming Partners with Catalis to Combat Unemployment Insurance Fraud
Wyoming’s Department of Workforce Services has partnered with Catalis to implement a modular fraud prevention solution targeting fictitious employer schemes in the state’s unemployment insurance program, aiming to enhance program integrity, optimize resources, and protect taxpayer dollars amid widespread UI overpayment issues nationwide.
Measuring ROI in UI Modernization - KPIs, AI, Federal Funding
The article emphasizes the importance of measuring ROI in modernizing unemployment insurance adjudication by using a two-tier KPI framework—focusing first on state-funded goals like staff-hour savings through automation—and advocates for demonstrating measurable value to secure sustained federal funding and justify investments amid competing budget priorities.