Utility Payments
The article highlights how El Paso Electric effectively promoted digital payment adoption among older utility customers through empathy, education, and secure technology, resulting in significant savings and improved convenience.
Utility Payments
Government Industry Insights
Government Industry Insights
Helping Utility Customers Switch from Checks to Clicks
July 9, 2025
El Paso Electric successfully encouraged digital payment adoption among older customers by focusing on empathy, education, and secure technology. Their strategy led to big savings and greater convenience.
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