In the News | Catalis
Catalis, a leading North American government software provider, recently announced multiple partnerships and product launches including a GIS-property assessment integration with CAI Technologies, expansion of digital tax payments in Wisconsin, modernization projects in San Mateo, Lea County, and Hardee County, the appointment of Lisa Hasen as CMO, support for Washington’s Unified Payment program, and the transition of MEFA’s U.Plan prepaid tuition program to a new Catalis-powered online platform.
The latest news, product updates, industry insights, and more
Catalis is the leading provider of advanced government software solutions across North America.
Recent News
- Catalis and CAI Technologies Partner to Connect GIS and Property Assessment
May 7, 2026 - City of San Mateo, CA Modernizes Service Delivery with Launch of Catalis Request311
May 6, 2026 - Catalis Expands Digital Tax Payments Across Nine Wisconsin Counties
March 26, 2026 - Lea County, NM Partners with Catalis to Modernize Property Assessment System
March 19, 2026 - Catalis Appoints Lisa Hasen as Chief Marketing Officer
March 12, 2026 - Catalis Announces New Model to Support Expansion of Washington’s Acclaimed Unified Payment (UP) Program
March 10, 2026 - Hardee County, FL Modernizes Citizen Engagement with Catalis Request311 Solution
March 5, 2026 - A Year of Meaningful Progress
March 1, 2026 - MEFA Announces Transition of U.Plan Prepaid Tuition Program to New Online Platform Powered by Catalis
February 17, 2026 - Request311 Catalis Assistant
February 10, 2026
Learn more about the Catalis solutions that are modernizing governments across North America.
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Catalis Portfolio
Between March and June 2026, Catalis announced multiple government technology initiatives including launching economic development dashboards in Tempe, AZ, deploying the Request311 CRM platform in San Ramon and San Mateo, CA, partnering with CAI Technologies to integrate GIS with property assessment software, expanding digital tax payment systems across nine Wisconsin counties, modernizing property assessment in Lea County, NM, and appointing Lisa Hasen as Chief Marketing Officer to drive growth.
Integrated Citizen Request Management Software
Integrated citizen request management software centralizes and automates municipal service requests across departments, breaking down silos to unify workflows, improve accountability, speed up issue resolution, and create a more connected, citizen-focused government.
Future-Proofing Government with Citizen Request Management
The article emphasizes that modern, cloud-based citizen request management software enables local governments to future-proof their operations by providing scalable, flexible, and integrated 311 service platforms that support multi-department collaboration, hybrid citizen access, real-time performance tracking, and enhanced transparency to effectively meet evolving community needs and digital service expectations.
Connected Municipal 311 Software Enhances Efficiency
Connected municipal 311 software enhances efficiency by integrating service requests with GIS, asset management, permitting, and other municipal systems, enabling faster, more coordinated, and context-rich issue resolution across departments rather than operating as isolated complaint channels.
GIS Insights Help 311 Teams Prioritize Resources
The article explains how integrating geographic information system (GIS) intelligence into 311 municipal service request platforms enables local governments to identify spatial patterns in service demands, allowing them to prioritize resources, deploy field teams strategically, and respond proactively to recurring neighborhood issues despite limited budgets and staffing.
Citizen Request311 solution from Catalis
Catalis' Citizen Request311 is a cloud-based 311/CRM solution designed for municipalities of all sizes that streamlines public service request management through an intuitive interface, intelligent task routing, real-time updates, automation tools, and features like customizable views, interactive issue maps, bulk editing, and knowledge base access, enhancing transparency, accountability, and citizen engagement as demonstrated by Evanston's platform upgrade.